Accessibility statement for Apply for a personal licence service

This website is run by the Gambling Commission. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • we’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Some external content such as PDFs may not be fully accessible.

What to do if you can’t access parts of this website

If you need information on this website in a different format, please contact us:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements you can contact us (opens in new tab)

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service EASS (opens in new tab).

Technical information about this website’s accessibility

The Gambling Commission is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

This website was last tested between January and February 2021. The test was carried out by the Gambling Commission.

We tested:

  • this website using accessibility checking software and different devices including mobiles, tablets and desktop computers.

This statement was prepared on 22 February 2021. It was last updated on 22 February 2021