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Where a licence is shown as active, this indicates that the licensee holds a licence that they are able to operate under.
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This licence entitles you to provide facilities for the playing of bingo by remote communication (for example by internet or mobile phone). Find out more about licences for remote gambling.
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This licence entitles you to provide facilities for the playing of casino games and/or participation in other virtual gaming by remote communication (for example roulette, blackjack, poker, reel games). Find out more about licences for remote gambling.
BGO failed to have effective policies and procedures in place for customers who may be displaying signs of problem gambling between 25 September 2018 and 23 March 2020. It also failed to have effective and adequately resourced anti-money laundering controls in place between 25 September 2018 and 21 July 2020.
BGO acknowledges that the policies relating to AML and customer interaction in force at the relevant time were ineffective. BGO recognises there have been considerable learnings from these cases and has invested in improving its AML and responsible gambling processes. BGO states it is also committed to working with the industry to raise standards, particularly in relation to safer gambling.
In line with our Statement of principles of licensing and regulation, BGO has a agreed a regulatory settlement. The regulatory settlement consists of:
For more information, please see our public statement on this case, which can be found on the Commission's website.
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A status of active means that the domain name is currently active and in use.
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A status of inactive means that the operator is no longer using this domain name
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A status of active means that the operator is currently using this trading name.
If your search does not return results try using just a single word to search (for example instead of ‘Acorn and Horsetree Betting’ just search for ‘Acorn’).
Avoid words that could apply to lots of operators. For example limited, bookmakers, London or casino.
Searching with a licence number
If you have a licence number from an operator and want to locate the public register record you will need to do the following.
A licence number is usually in the following format 000-012345-N-987654-001. You need to search for the numbers in the first block of 6 digits, removing any leading zeros where they exist. So in this example search for the reference 12345
How to complain to a gambling business