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Where a licence is shown as active, this indicates that the licensee holds a licence that they are able to operate under.
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This licence entitles you to provide facilities for the playing of casino games and/or participation in other virtual gaming by remote communication (for example roulette, blackjack, poker, reel games). Find out more about licences for remote gambling.
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A status of active means that the domain name is currently active and in use.
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A status of whitelabel means that this is a site for whom the operator provides white label services (i.e. the operator hosts the site for another company)
If your search does not return results try using just a single word to search (for example instead of ‘Acorn and Horsetree Betting’ just search for ‘Acorn’).
Avoid words that could apply to lots of operators. For example limited, bookmakers, London or casino.
Searching with a licence number
If you have a licence number from an operator and want to locate the public register record you will need to do the following.
A licence number is usually in the following format 000-012345-N-987654-001. You need to search for the numbers in the first block of 6 digits, removing any leading zeros where they exist. So in this example search for the reference 12345
How to complain to a gambling business