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HelpWhere a licence is shown as surrendered, this indicates that a licensee has notified the Commission that the licence is no longer required.
HelpThis licence entitles you to provide facilities for the playing of bingo by remote communication (for example by internet or mobile phone). Find out more about licences for remote gambling.
HelpThis licence entitles you to provide facilities for the playing of casino games and/or participation in other virtual gaming by remote communication (for example roulette, blackjack, poker, reel games). Find out more about licences for remote gambling.
HelpThis licence entitles you to provide facilities for betting on the outcome of real events (whether or not you also provide betting on virtual events) by means of remote communication. Find out more about types of betting licence.
HelpThis licence entitles you to provide facilities for betting only on virtual events, races or processes by means of remote communication (for example betting on the outcome of a virtual greyhound race, virtual horse race, a virtual football game or virtual penalty shoot-out). Find out more about types of betting licence.
The Gambling Commission has found that Gala Interactive breached two social responsibility codes relating to customer interaction with two consumers (Customer A and Customer B) who were displaying problem gambling behaviour.
Customer A lost £837,545 through playing Gala Bingo games over a 14 month period, Customer B lost £432,765 through playing Gala Bingo games over an 11 month period. Both used stolen money to fund their gambling.
The Commission has decided that Gala Interactive will pay £1m in lieu of a financial penalty to fund research relating to the causes of problem gambling; and £1,270,310 reimbursement to two businesses whose money was used to gamble as part of a regulatory settlement.
Gala Interactive acknowledged its failings and has volunteered to pay an additional £200,000 to fund the research which will be of benefit to the wider industry.
For more information, please see our public statement which can be found on the Gambling Commission's website .
HelpA status of active means that the operator is currently using this trading name.
If your search does not return results try using just a single word to search (for example instead of ‘Acorn and Horsetree Betting’ just search for ‘Acorn’).
Avoid words that could apply to lots of operators. For example limited, bookmakers, London or casino.
Searching with a licence number
If you have a licence number from an operator and want to locate the public register record you will need to do the following.
A licence number is usually in the following format 000-012345-N-987654-001. You need to search for the numbers in the first block of 6 digits, removing any leading zeros where they exist. So in this example search for the reference 12345