Licensee name
888 UK Limited
Principal address
601-701 Europort
GX11 1AA
Licensed activities
Active  help


Where a licence is shown as active, this indicates that the licensee holds a licence that they are able to operate under.

Bingo  help


This licence entitles you to provide facilities for the playing of bingo by remote communication (for example by internet or mobile phone). Find out more about licences for remote gambling.

Casino  help


This licence entitles you to provide facilities for the playing of casino games and/or participation in other virtual gaming by remote communication (for example roulette, blackjack, poker, reel games). Find out more about licences for remote gambling.

General Betting Standard - Real Event  help


This licence entitles you to provide facilities for betting on the outcome of real events (whether or not you also provide betting on virtual events) by means of remote communication. Find out more about types of betting licence.

No sanctions recorded
Other action
Other action date
31 August 2017

The Gambling Commission has found that 888 has breached a number of social responsibility codes in relation to self-exclusion requirements and customer interaction.

888 has accepted that it breached the social responsibility code in relation to both issues, and has agreed to a regulatory settlement package, which consists of:

  • compensation to the customer’s employer of £62,023 which constitutes 888’s net financial gain resulted from its failings in the customer’s case.
  • 888 will return to customers the £3.5million deposited during the period in which their self-exclusion was not properly affected across all of 888’s platforms. This will be returned to customers either by way of prior customer withdrawal or by way of refund.
  • a payment in lieu of a financial penalty of £4,250,000, which the Commission would otherwise impose for breach of a licence condition in accordance with our Statement of principles for determining financial penalties, consisting of:
  1. £4,000,000 in relation to the self-exclusion issue
  2. £250,000 in connection with the issues identified in the customer interaction case.
  • agreement to undertake an external audit on terms to be agreed with us in relation to its self-exclusion processes with the outcome of the audit to be reported to the Board of 888’s holding company, 888 Holdings plc (888 Holdings).
  • agreement to the publication of this statement outlining the failings by 888 and the lessons to be learned by the wider industry.
  • payment of our investigative costs in relation to this matter in the sum of £12,000

For more information, please see our public statement which can be found on the Gambling Commission's website .

Domain names
Active  help


A status of active means that the domain name is currently active and in use.

Inactive  help


A status of inactive means that the operator is no longer using this domain name

White label  help


A status of whitelabel means that this is a site for whom the operator provides white label services (i.e. the operator hosts the site for another company)

Trading names
Active  help


A status of active means that the operator is currently using this trading name.


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Also see:

How to complain to a gambling business

Key facts about the gambling industry

Regulatory action