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Where a licence is shown as active, this indicates that the licensee holds a licence that they are able to operate under.
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This licence entitles you to provide facilities for the playing of bingo by remote communication (for example by internet or mobile phone). Find out more about licences for remote gambling.
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This licence entitles you to provide facilities for the playing of casino games and/or participation in other virtual gaming by remote communication (for example roulette, blackjack, poker, reel games). Find out more about licences for remote gambling.
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This licence entitles you to provide facilities for betting on the outcome of real events (whether or not you also provide betting on virtual events) by means of remote communication. Find out more about types of betting licence.
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This licence entitles you to manufacture, supply, install or adapt gambling software by remote means in certain restricted circumstances. Find out more about types of gaming machine licence.
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Where 'application in progress' is shown against a gambling activity, this indicates the licensee has applied for a licence to provide that activity and the application is being processed. The licensee is not yet licensed to provide activities marked with 'application in progress' with the exception of a licensee who currently holds a corresponding 'converted' licence. Converted licence holders are allowed to continue providing the activity authorised under the converted licence until such time as the 'application in progress' is determined.
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This licence entitles you to manufacture, supply, install and adapt gambling software for electronic devices or websites. It allows such activities to be done by remote means (for example sending software updates online via file transfer protocol). Find out more about licences for gambling software businesses.
During an investigation, the Commission found that the licensee failed to interact with a customer who was displaying problematic behaviour, contacted him during a self-exclusion period and did not follow rules for the provision of credit. The failures relate to a customer who gambled substantial amounts with the licensee’s land-based Grosvenor Casino and online at www.grosvenorcasinos.com
The Commission found that the licensee failed to comply with the following provisions of the LCCP:
Social Responsibility Code 3.7.2 (Provision of credit)
The Commission has agreed a regulatory settlement of:
£500,000 as payment in lieu of a financial penalty which will go to GambleAware to pay for:
analysis of data sets of high spending customers to identify risk indicators associated with harmful gambling.
thematic research into patterns of play to identify harmful gambling traits.
For more information, please see the public statement on the Gambling Commission’s website.
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A status of active means that the domain name is currently active and in use.
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A status of active means that the operator is currently using this trading name.
If your search does not return results try using just a single word to search (for example instead of ‘Acorn and Horsetree Betting’ just search for ‘Acorn’).
Avoid words that could apply to lots of operators. For example limited, bookmakers, London or casino.
Searching with a licence number
If you have a licence number from an operator and want to locate the public register record you will need to do the following.
A licence number is usually in the following format 000-012345-N-987654-001. You need to search for the numbers in the first block of 6 digits, removing any leading zeros where they exist. So in this example search for the reference 12345
How to complain to a gambling business