Forgotten password

If you have forgotten your password, enter your email address and hit the Reset Password button.

An email will be sent to you to create a new password.

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Important information

Password guidance

We suggest that you create a strong password to protect your data. Some ideas on how to create a secure password are as follows:

  • make your password at least 8 characters long,
  • use a combination of upper and lowercase characters,
  • include numbers,
  • if possible use special characters.
Things to avoid in your password:
  • your name,
  • personal details,
  • avoid common passwords for example '12345678990', 'password'.

Code of Connection

In accessing the system you agree to the Gambling Commission's Code of Conditions of Use.

Code of Connection (opens in new tab)

Contact us

Any questions? Contact us:

Telephone: +44 (0)121 230 6666

Email: info@gamblingcommission.gov.uk